Privacy Statement

Effective Date: 02/22/2025

At Novatheme, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Statement outlines how we collect, use, store, and protect your data when you visit our website, purchase our themes, or interact with our services. By using our services, you consent to the practices described in this Privacy Statement.

1. Information We Collect

We collect the following types of information to provide you with a better user experience:

Personal Information

When you purchase a theme, register on our website, or contact us for support, we may collect personal information such as:

  • Your name
  • Email address
  • Billing and shipping address
  • Payment information (through a secure payment processor)
  • Account username

Usage Data

We also collect data regarding how you interact with our website and services, including:

  • IP address
  • Browser type and version
  • Pages visited on our website
  • Time and date of your visit
  • Device type and operating system

Cookies

We use cookies and similar tracking technologies to improve our website's functionality, track usage patterns, and enhance user experience. Cookies help us remember your preferences and improve your interactions with our services. You can control or disable cookies through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders for Shopify themes.
  • Provide customer support and respond to inquiries.
  • Send updates and promotional offers (with your consent).
  • Improve our website and services by analyzing usage data.
  • Ensure secure transactions and prevent fraud.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to assist with the following:

  • Payment processing: We use secure payment gateways (e.g., Shopify Payments, PayPal) to handle your payment information.
  • Email communication: We may use email service providers to send transaction-related emails, newsletters, or promotional offers.
  • Analytics: We use third-party analytics tools (e.g., Google Analytics) to monitor and analyze usage data.

We ensure that all third-party service providers follow strict confidentiality and data protection agreements.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, alteration, or disclosure. We implement industry-standard encryption and secure storage practices. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Retention of Data

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Statement, comply with legal obligations, and resolve disputes.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request correction of inaccurate or incomplete information.
  • Deletion: You can request the deletion of your personal data under certain conditions.
  • Opt-out: You can opt-out of receiving marketing emails by clicking the "unsubscribe" link in the emails.

To exercise your rights, please contact us.

7. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information.

8. Changes to This Privacy Statement

We may update this Privacy Statement periodically to reflect changes in our practices, services, or legal obligations. We will notify you of significant changes by posting the updated Privacy Statement on our website. Please review this Privacy Statement regularly for updates.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

NovaTheme